Terms of service
The terms you agree to by using ImmigraMate.
Last updated May 18, 2026
Acceptance of Terms
By downloading, installing, or using ImmigraMate, you agree to these Terms of Service. If you do not agree, please do not use the app.
Description of Service
ImmigraMate is a mobile application developed by Trovyn Tech LLC that helps users track USCIS immigration case statuses, manage case-related notes, and access immigration-related information. The app queries the official USCIS Case Status API on your behalf through our secure backend server. ImmigraMate is offered in two tiers: • Free tier — full access to core case-tracking features, including on-device notifications for case updates, case milestones, a weekly digest, and Visa Bulletin updates (generated by an hourly background task on your device). Includes banner advertisements served by Google AdMob. • ImmigraMate Plus (paid) — premium tier that removes ads and adds faster server-side push tracking (which monitors your cases on our backend so alerts arrive even when the app is closed), Visa Bulletin priority date alerts, unlimited case tracking, and unlimited manual refresh (the free tier's manual refresh is rate-limited).
Not Legal Advice
ImmigraMate is an informational tool only. Nothing in the app constitutes legal advice. The app is not a substitute for professional legal counsel. Always consult a qualified immigration attorney for legal matters.
No Government Affiliation
ImmigraMate is an independent application. It is not affiliated with, endorsed by, or connected to U.S. Citizenship and Immigration Services (USCIS), the Department of Homeland Security (DHS), or any other government agency.
Accuracy of Information
While we strive to provide accurate and up-to-date information, we make no warranties about the completeness, reliability, or accuracy of case status data, processing times, visa bulletin information, or any other content displayed in the app. USCIS is the authoritative source for all immigration-related information.
ImmigraMate Plus Subscriptions
ImmigraMate Plus is offered as a recurring subscription (monthly or annual auto-renewing) or as a one-time lifetime purchase. Pricing is displayed in the app at the time of purchase and may vary by region. Subscription terms: • Auto-renewing subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before the end of the current period. • You can manage or cancel your subscription at any time through your Apple App Store account (Settings → [your name] → Subscriptions) or your Google Play Store account (Play Store → Profile → Payments and subscriptions → Subscriptions). • Cancellation stops future renewals; access continues through the end of the current paid period. • The lifetime purchase is non-recurring. Once purchased, ImmigraMate Plus remains active for the lifetime of the app on the same Apple ID or Google account, subject to the platform's terms. Refunds are handled by Apple or Google according to their refund policies. Trovyn Tech LLC does not directly process refunds for in-app purchases. To request a refund, contact the platform where you made the purchase. Free trials and promotional offers, when offered, are governed by their stated terms at the time of offer. Promo codes can be redeemed via the "Redeem code" link on the upgrade screen in the app.
Advertising
Free-tier users see banner advertisements served by Google AdMob. Ads are non-personalized and contextual; we do not use the device advertising identifier for personalized ad targeting. ImmigraMate Plus subscribers do not see any advertisements.
Affiliate Links
ImmigraMate contains affiliate links to third-party legal and financial services, including JustAnswer and an "Ask a Lawyer" partner. These links are presented as third-party offers and are routed through an affiliate tracking provider so that referrals can be attributed. When you tap an affiliate link, you leave ImmigraMate and are taken to a website or app operated by an independent third party. Trovyn Tech LLC may earn a commission if you sign up for or purchase a service through that link, at no additional cost to you. Once you click through, the third party's own terms of service and privacy policy govern your use of their service and any information you provide to them. Trovyn Tech LLC does not operate, control, or endorse these third-party services and is not responsible for their content, pricing, advice, or practices.
User Responsibility
You are responsible for verifying all information through official USCIS channels. You are responsible for keeping your device secure, as all case data is stored locally. Any decisions made based on information from the app are your sole responsibility.
Data Ownership
All data you enter into the app belongs to you. We do not claim any ownership over your case information, notes, or documents. Since all case data is stored locally on your device, deleting the app will permanently remove all your locally stored data.
No Data Sales
We do not sell, rent, license, or trade your data for profit or any other monetary transactions. We have never sold user data and will never do so. See our Privacy Policy for full details.
Closing Your Account and Deleting Data
ImmigraMate does not require an account. All your case data is stored locally on your device. To permanently delete all your locally stored data, simply uninstall the app. Active subscribers can cancel ImmigraMate Plus at any time through their Apple or Google account. Cancellation stops future renewals. You can also delete individual cases at any time using the delete button within the app. To request deletion of any temporarily cached data, push tokens, or anonymous purchase identifiers on our servers, email contact@trovyntech.com. We will process requests within 30 days.
Service Availability
Case status checks depend on the availability of the USCIS Case Status API. Free-tier on-device notifications depend on your device running the app's hourly background task, which the operating system may delay or limit. ImmigraMate Plus server-side push alerts and priority-date alerts depend on our backend infrastructure and the Expo Push Notification Service. We do not guarantee uninterrupted access to any feature. The app may not work correctly if USCIS or any of our service providers change their systems or APIs.
Limitation of Liability
To the maximum extent permitted by law, ImmigraMate and its developers shall not be liable for any damages arising from the use or inability to use the app. This includes but is not limited to missed deadlines, incorrect case information, missed notifications, missed Visa Bulletin alerts, or decisions made based on app data.
Transfer of Ownership
If Trovyn Tech LLC undergoes a merger, acquisition, or sale, the acquiring entity's terms of service will provide protections at least equivalent to those described here. We will notify you through an in-app notification at least 30 days before any transfer of ownership takes effect. If the new entity cannot maintain equivalent terms, you will be given the option to export your data and stop using the app before the transition.
Changes to These Terms
We may update these terms from time to time. When we make changes that materially affect your rights or obligations, we will: • Display a prominent in-app notification describing the changes • Provide a plain-language summary of what has changed • Update the "Last updated" date at the top of this page Continued use of the app after such updates constitutes acceptance of the revised terms.
Contact
For questions about these terms, email us at contact@trovyntech.com or use the contact form on this site.