ImmigraMateYour USCIS case companion

Emergency resources

Numbers to call, and what your rights are. These rights apply regardless of immigration status.

Who to call

National Immigration Legal Services

1-800-354-0365

Free legal screening and referrals for immigration cases

Hours:
Mon-Fri, 9am-5pm ET
Languages:
English, Spanish

ICE Detainee Helpline

1-888-351-4024

Help for people detained by ICE, report abuse or conditions

Hours:
24/7 (automated), Live M-F 9am-5pm ET
Languages:
English, Spanish

ACLU Immigrants' Rights

(212) 549-2660

Report civil liberties violations, legal assistance referrals

Hours:
Mon-Fri, 9am-5pm ET
Languages:
English

National Immigrant Justice Center

(312) 660-1370

Legal services for immigrants, asylum seekers, and trafficking victims

Hours:
Mon-Fri, 9am-5pm CT
Languages:
English, Spanish

United We Dream

1-844-363-1423

Immigrant youth support, DACA assistance, rapid response

Hours:
Mon-Fri, 9am-6pm ET
Languages:
English, Spanish

RAICES

(210) 226-7722

Legal services for refugees and immigrant communities in Texas and beyond

Hours:
Mon-Fri, 8:30am-5pm CT
Languages:
English, Spanish

National Domestic Violence Hotline

1-800-799-7233

Confidential support for domestic violence victims including immigrants

Hours:
24/7
Languages:
English, Spanish, 200+ languages via interpreters

USCIS Customer Service

1-800-375-5283

Immigration benefits, case status, and general USCIS inquiries

Hours:
Mon-Fri, 8am-8pm ET
Languages:
English, Spanish

National Human Trafficking Hotline

1-888-373-7888

Report trafficking, get help, T-visa assistance referrals

Hours:
24/7
Languages:
English, Spanish, 200+ languages via interpreters

FBI Tips

1-800-225-5324

Report hate crimes, civil rights violations, or threats

Hours:
24/7
Languages:
English

Your rights

These apply to everyone in the United States, whatever your status.

If ICE Comes to Your Home

Immigration agents (ICE) are at your door. You have constitutional rights regardless of your immigration status.

  • You have the right to remain silent
  • You do not have to open the door
  • You have the right to speak to a lawyer
  • You can ask to see a judicial warrant signed by a judge
  • Agents cannot enter without a valid judicial warrant or your consent

What to do

  • Keep the door closed and locked
  • Ask to see a warrant through the window or slipped under the door
  • Verify it is a judicial warrant signed by a judge (not an ICE administrative warrant)
  • Say: "I am exercising my right to remain silent"
  • Say: "I do not consent to your entry"
  • Record the encounter if possible
  • Call your attorney or legal aid immediately
  • Memorize your emergency contacts

If Stopped by Police

You are stopped by police on the street or while driving. You have rights whether you are a citizen or not.

  • You have the right to remain silent
  • You can refuse consent to a search of your belongings or car
  • You have the right to ask if you are free to leave
  • If arrested, you have the right to an attorney
  • You do not have to answer questions about your immigration status

What to do

  • Stay calm and keep your hands visible
  • Provide your name if asked (required in some states)
  • Ask: "Am I free to leave?"
  • Say: "I am exercising my right to remain silent"
  • Say: "I do not consent to a search"
  • If driving, show license, registration, and insurance
  • Remember officer badge numbers and patrol car numbers

If Detained by ICE

You have been taken into ICE custody. Even in detention, you have fundamental rights.

  • You have the right to an attorney (but the government does not have to provide one)
  • You have the right to a phone call
  • You have the right to remain silent
  • You have the right to a hearing before an immigration judge
  • You have the right to contact your consulate
  • You have the right to medical care

What to do

  • Memorize your emergency contacts before any encounter
  • Request to make a phone call immediately
  • Call your attorney, family, or legal aid organization
  • Ask for a list of free legal service providers
  • Write down your A-number (alien registration number)
  • Note the names of agents and location of detention
  • Request an interpreter if you do not speak English well
  • Request a bond hearing before an immigration judge

If Stopped at Airport or Border

You are at an airport, border crossing, or within 100 miles of a U.S. border. Different rules apply here.

  • Border agents can ask about citizenship and travel purpose
  • They may inspect your belongings without a warrant
  • U.S. citizens cannot be denied entry but may face delays
  • Green card holders have the right to consult an attorney before answering questions
  • You can refuse to unlock your phone (though there may be consequences for non-citizens)

What to do

  • Carry your valid travel documents
  • Answer basic questions about citizenship calmly
  • Request to speak with a supervisor if concerned
  • Ask for an interpreter if needed
  • Keep a record of what happened during the encounter
  • Contact your attorney if detained or if your documents are confiscated
  • U.S. citizens: state "I am a U.S. citizen" and present your passport

At a Workplace Raid

ICE or law enforcement agents have arrived at your workplace. Stay calm - you have rights.

  • You have the right to remain silent
  • You do not have to show immigration documents to ICE
  • Agents need a judicial warrant to enter non-public areas
  • You can refuse to sign documents
  • You have the right to call a lawyer

What to do

  • Stay calm and do not panic
  • Say: "I wish to remain silent and speak to a lawyer"
  • If agents ask for documents, say: "I choose not to answer"
  • Walk away calmly if you are not being detained (ask: "Am I free to leave?")
  • Contact your attorney or legal aid immediately
  • Write down badge numbers and details of the encounter after
  • Notify your union representative if applicable

If Your Rights Are Violated

You believe your constitutional rights were violated by law enforcement or immigration agents.

  • You have the right to file a complaint
  • You have the right to an attorney
  • You have the right to document the violation
  • You are protected from retaliation for filing complaints
  • You can file complaints regardless of immigration status

What to do

  • Write down everything that happened as soon as possible
  • Include: date, time, location, agent names, badge numbers, and witnesses
  • Take photos of any injuries or property damage
  • Get contact information from witnesses
  • File a complaint with the DHS Office of Inspector General: 1-800-323-8603
  • File a complaint with the DHS Office for Civil Rights and Civil Liberties
  • Contact the ACLU or a local legal aid organization
  • See a doctor if you were injured

Protecting Your Children

If you are at risk of detention or deportation, having a plan for your children is essential.

  • Your children have the right to attend school regardless of status (Plyler v. Doe)
  • Schools cannot ask about immigration status
  • Children born in the U.S. are U.S. citizens
  • You have the right to arrange custody and guardianship
  • Detained parents have the right to arrange care for their children

What to do

  • Designate a trusted person who can care for your children
  • Create a power of attorney for childcare (notarized)
  • Keep copies of birth certificates, school records, and medical records accessible
  • Inform your children's school about your emergency contact person
  • Teach your children to memorize a trusted adult's phone number
  • Prepare a folder with children's important documents
  • Discuss a family emergency plan in an age-appropriate way
  • Keep your children's passports or birth certificates with your trusted person

Prepare in advance

Doing these now means someone can act for you if you cannot.

In an immediate emergency call 911. Nothing here is legal advice — if you or someone you know has been detained, contact a licensed immigration attorney or one of the hotlines above as soon as you can.